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With Dan Steinman.
We'll be hosting our next session with Notion's Customer Success Expert, Dan Steinman, where he'll be focusing on segmentation and the customer journey map.
When: Weds 8th September 16.00 - 17.00 BST / 17.00 - 18.00 CEST
Registration: Please email comms@notion.vc for details
Topics of discussion will include:
- Why you need to segment your customers (at some point)
- How to think about segmentation
- What to do once you have segmented your customers
- What is a Customer Journey Map?
- Why is a Customer Journey Map helpful?
- How to mould your segmentation and customer journey into your Customer Success business model