We’ll be hosting our next session with Notion’s Customer Success Expert, Dan Steinman
, where he’ll be focusing on segmentation
and the customer journey map.
When: Weds 8th September 16.00 – 17.00 BST / 17.00 – 18.00 CEST
Registration: Please email firstname.lastname@example.org for details
Topics of discussion will include:
– Why you need to segment your customers (at some point)
– How to think about segmentation
– What to do once you have segmented your customers
– What is a Customer Journey Map?
– Why is a Customer Journey Map helpful?
– How to mould your segmentation and customer journey into your Customer Success business model