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Vizolution
Streamlining complex customer journeys
Acquired by Lightico in 2023
Vizolution provide SaaS solutions that streamline difficult customer journeys across store, telephony and digital channels. Our digital solutions enable agents and customers to show, share and sign documents offering all the benefits of a face-to-face interaction without the high cost. By doing this, we deliver significant value and competitive advantage to our Enterprise customers across Financial Services, Telcos, Utilities and Public Sector, increasing conversion rates by over 20%, halving transaction times and reducing costs, as well as delivering high customer satisfaction rates and improved compliance.
Bill Safran
,
Founder & CEO
Bill has over 8 years experience in managing a software business in the financial services sector. He was CEO of Trigold, a 120 person IT company which was the leading provider of mortgage sourcing, compliance and electronic transactions software to the UK mortgage market. Trigold had 25,000 subscribers and was used by some of the largest UK intermediary networks including AXA, Bankhall, Legal & General, Personal Touch Financial Services, Positive Solutions and Sesame. In addition, Trigold developed electronic links with over 60 lenders for the submission of electronic mortgage transactions and with over 10 insurance providers or aggregators.
During his tenure he led the transformation from a loss making business with less than 2,000 customers into a highly profitable, market leading business with over 25,000 customers, accounting for c60% of the market. Trigold experienced a compounded annual growth in revenue of 107%. During this same period, he expanded the business from 50 to 120 employees. Trigold won numerous national and industry awards including Deloitte Fast 50 (2005, 2006, 2007), Sunday Times TechTrack 100 (2005, 2006) and Real Business Hot 100 (2007).
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